Socializing and knowledge management

Before Lotus Notes or SharePoint we had Happy Hour. Arthur Andersen/Accenture grabbed an early lead in knowledge sharing because it recognized the value of a liquor license long before there was even a technological environment capable of supporting the likes of Notes or SharePoint. Their efforts demonstrate why successful knowledge management is rooted in the […]

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Management and messiness

[Cross posted at FASTforward blog] I’ve been mulling over Clay Shirky‘s remarks yesterday at FASTforward09. The bookends to his talk hint at some key challenges to managers contemplating their entry into the world of social media and Enterprise 2.0. Clay’s opening five word summary of Enterprise 2.0 is simply “group action just got easier.” While […]

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